1. Overview

At [Your Company Name], we value your satisfaction. This policy outlines the conditions for refunds and cancellations to ensure a transparent experience.

2. Cancellation Rules

• Standard Cancellation: Full refund if cancelled 24+ hours before the service.
• Late Cancellation: Requests within 24 hours may incur a 15% fee.
• No-Shows: No refund for missed appointments without notice.

3. Refund Eligibility

• Digital Items: Generally non-refundable once downloaded or accessed.
• Satisfaction: Report issues within 7 days for a resolution or partial refund.

4. Processing

Refunds are processed back to your original payment method within 5 to 7 business days.